Deepak Jagota
No more putty-in-the-ear syringing! Deepak Jagota is offering his patients the ultimate non-invasive ear-scanning solution
Since opening his successful High Road practice, Hearing Well, in 2016, hearing aid audiologist Deepak Jagota has consistently invested in state-of-the-art technology. Even by Deepak’s standards, however, he has recently acquired a remarkably sophisticated piece of kit.
‘It all started during lockdown,’ he smiles. ‘Clients were coming in having lost or broken their hearing aids. The issue was with traditional models that go over the ear: thanks to all the juggling with masks and glasses, they were being easily dislodged.
‘One popular solution is to opt for a custommade rechargeable hearing aid that pops straight into the ear. Until now, that has meant mixing up putty into a paste and syringing that into the ear to create a hard mould; for many people, that was an uncomfortable experience.
‘That’s why I have now acquired the latest 3D laser ear scanner. Using a handheld probe, I can scan and take measurements of the ear section by section. Those measurements are combined into a 3D model; the whole process is amazingly precise, much less invasive and only takes five minutes. Afterwards, I just send the digital file to the manufacturer. I must admit, it took me months of practice to master the technique, with my wife and children as guinea pigs, but it’s been worthwhile – I’ve already had excellent customer feedback.’
Deepak’s passion for new technology is complemented by a personal approach based on old-fashioned customer service. ‘I allocate as much time as is necessary to each patient. It’s not a conveyor belt. If someone is a little nervous and needs longer to chat, that’s a pleasure,’ he explains.
‘Equally, as an independent audiologist, I can choose the best solutions from all the leading manufacturers, and that flexibility also applies to the cost and style of an aid. I love what I do. Life is too short to put up with a problem that reduces the joy of connecting with others.’
Hearing Well
40 Chiswick High Road,
Chiswick W4 1TE
020 8994 6966
deepak@hearingwell.co.uk
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