High quality treatment and flexible, friendly customer service are the hallmarks of the award-winning 92 Dental practice
At the 2017 annual Hammersmith and Fulham borough Business Awards, 92 Dental was the proud winner of Best Customer Service. Here practice owner, Ron Baise, gives an insight into the professional team culture that earned that recognition.
‘At the 92 Dental Practice, the customer is the focus of everything we do – from making an appointment (by phone or online) to receiving a warm welcome in our comfortable waiting room. We aim to run exactly to time, while also offering flexibility to meet our patients’ schedules, and we always discuss the full range of treatment options (and costs) in advance and describe the actual process in transparent, easy-to-follow terms.
I’m a great believer that in dentistry it’s essential to build long-term relationships. So, I’m delighted that we seem to have a very low turnover of staff; all our dentists and hygienists are friendly and approachable and they really care about their patients.
We have four dentists and they have the knowledge and experience to cover all treatments from general, cosmetic and implant dentistry to root canal and gum work. We also have an expert in orthodontics (braces).
So, where some practices refer more difficult, complex problems to specialist centres, we can handle everything under one roof.
Most importantly, all our dentists hold postgraduate qualifications and they have either been, or still are, teachers or examiners at that level. We benefit from that expertise and it helps us to remain at the forefront of modern dentistry and treat our patients to the highest standards.
In 2012 our practice moved from 92 King Street (hence the name) to our current home, which is fully kitted out with the latest facilities. In fact, it was designed by an architect who specialises in dental practices, so we don’t have to live with any of the compromises often seen in premises converted from shops and houses. In addition, we are constantly upgrading our state-of-the-art equipment and that allows us to devise the most effective treatments.’
92 Dental
5 Glenthorne Mews,
Hammersmith,
London W6 0LJ
+442087415263
+442087481381
info@92dental.co.uk
https://92dental.co.uk
92 Dental
5 Glenthorne Mews,
Hammersmith,
London W6 0LJ
+442087415263
+442087481381
info@92dental.co.uk
https://92dental.co.uk