Nick Ferran (centre)
‘Nick and I had excellent communication. He was a professional, personable with a light touch, and explained everything in jargon-free detail.’ – Linda Killick
Consultant Shoulder and Elbow Surgeon Nick Ferran is a passionate advocate of awake surgery. ‘Some patients are nervous about it, that’s only natural. However, once I’ve reassured them that they won’t feel pain – we use effective ultrasound guided nerve blocks and extra sedation if required – and described the benefits of remaining conscious, any anxiety is usually allayed.’
Testament to Nick’s communication skills – as well as his surgical expertise and all-round care – is the fact that he recently received Doctify’s Certificate of Excellence for Patient Experience (he has a rating of 5 out of 5 based on over 80 reviews). ‘I was delighted. Doctify is a nationwide registry of private practice doctors which allows patients to give anonymous feedback on their experience. I use those reviews to inform my approach and, for new patients, it is an invaluable resource in choosing which surgeon to use.
Nick believes that the road to recovery starts with a correct diagnosis. ‘When the evidence suggests physiotherapy and injections will achieve the desired results, I always try ‘If not, and if surgery is appropriate to the condition, then the advantages of staying awake during the procedure are clear; it means avoiding the risks of a general anaesthetic – they are rare but significant – and postoperative nausea. Also, the pain relief can last 24 hours, patients leave hospital much faster and often they crack on with rehab straight away.’
Nick Ferran practices at HCA Chelsea Outpatient Centre and describes his methods on his youtube channel:
https://www.youtube.com/channel/UCF2jlQpjKGUtbq6FTj5dbxg
During the operation Nick explains what he is doing and patients can watch him at work on screen. ‘There’s no blood, so even those who are squeamish often start asking questions. While patients can choose to have a general anaesthetic, I now find that most prefer the awake option. If they return for more surgery, they ask for it.’
Nick Ferran @ Shoulder & Elbow London
HCA Chiswick Outpatients & Diagnostics
280 Kings Road,
Chelsea SW3 5AW
02071646312
HCA Chiswick Outpatients & Diagnostics
347-352 Chiswick High Road,
Chiswick W4 4HS
02071646312
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