Chiswick W4: Hearing Well – Putting Patients First

Rakhi and Deepak Jagota

Award-winning audiologist Deepak Jagota is spreading the joy of better hearing

Three years ago audiologist Deepak Jagota launched Hearing Well in Chiswick. Since then, personal, tailored service has been at the heart of his popular practice. That commitment was recently recognised when he won Hounslow Chamber of Commerce’s Commended Award for Best Business for Customer Service 2018.

‘I’m passionate about looking after my patients, so that borough-wide accolade was a wonderful surprise, particularly since the competition was very tough,’ says Deepak. ‘I’m always happy to allocate as much time as necessary for each patient. It’s not a conveyor belt. For example, if an elderly person needs longer to chat to me, that’s never a problem. Equally important, I give everyone a thorough long-term aftercare package which includes a “F1 pitstop” every six months.’ Deepak provides a comprehensive range of audiology services, from conducting hearing tests and prescribing hearing aids to tinnitus advice.

‘I’ve invested in high quality testing equipment and, as an independent audiologist, I’m able to choose the best solution for each patient from all the leading manufacturers. Also, if a particular device isn’t quite working out, I can suggest an excellent alternative. That level of flexibility also applies to the cost and cosmetic appearance of the hearing aid.’

The audiology industry is evolving rapidly and Deepak takes great care to keep up-to-date with cutting-edge technology. This month he attended the launch of the new Livio AI hearing aid made by Starkey.

‘Livio AI represents a revolutionary breakthroughin the market,’ he explains. ‘As well as offering superior sound quality, it has sensors that will alert a nominated contact if the wearer has a fall. In addition, it is able to track movement during exercise and can even translate languages in real time. Sometimes I feel like Q from James Bond when I’m explaining what I can do for patients!

‘It is so satisfying to be able to help people to hear better. Life is just too short to put up with something that reduces the simple joy of connecting with others.’

Hearing Well
50 Chiswick High Road,
Chiswick W4 1SZ

Online editor at Keep Things Local




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